If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.
Consumer Alert

With the Equifax breach, the sensitive personal data of over 43 million consumers was stolen. Learn more about the breach, your rights, and what you can do to protect yourself on the Consumer Financial Protection Bureau's Equifax data breach updates site.

Wells Fargo is compensating customers who were affected or harmed by its sales practices. Learn more in the Sep 8, 2016 and Nov 28, 2016 resources available on the Consumer Financial Protection Bureau's website.

Beware of communications, including telephone calls and on social media, stating affiliation with the Federal Reserve.  Most recently, a social media video tells consumers they have funds that may be accessed by using a Federal Reserve routing number to pay their debts.

Beware of a scam using Green Dot MoneyPak cards to get unsuspecting victims to pay to secure nonexistent government grants. (12/11/13)

Fraudulent e-mails are being directed to consumers from the addresses no-reply@federalreserve.gov and fedwire@federalreserve.gov. (8/30/13)

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Contact Us

Contact a Federal Reserve customer service representative today.

Federal Reserve Consumer Help PO Box 1200 Minneapolis, MN 55480

888-851-1920 (Phone) 877-766-8533 (TTY) 877-888-2520 (Fax)