If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.

Credit, Debit, Gift and Prepaid Cards

  • Credit Card Agreements and Surveys

    Explore databases about credit cards, including general credit card agreements and college credit card marketing agreements. Also view survey data about fees and interest rates, and data around the impact of the Credit CARD Act.

  • Using a Credit Card (FTC)

    Regardless of whether you are using your credit card to buy a laptop or laundry soap, you have rights and responsibilities under the law.

    Español Tarjetas de crédito: Sus derechos y obligaciones

  • When a Company Blocks Your Credit or Debit Card (FTC)

    Merchants use card "blocking" to make sure that your charges do not exceed your credit limit (credit card) or overdraw your bank account (debit card), leaving them unpaid. This site has information on when and why blocking happens and how to avoid it.

    Español Cuando una compañía le bloquea su tarjeta de crédito o débito