If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.

Electronic, Mobile and Online Banking

  • Electronic Banking (FTC)

    Learn about different types of electronic banking, how these services may fit into your lifestyle and your rights under the federal consumer protection laws when things go wrong.

    Español Banca electrónica

  • Electronic Transfer Account

    Learn more about this low-cost account in which federal benefits, wages, salary or retirement payments can be deposited electronically.

  • A Guide to Direct Deposit

    Explains how direct deposits work, the benefits of using direct deposits, and your federal rights if something goes wrong.