Identity Theft / Frauds and Scams

How To File a Consumer Complaint About a Bank PDF Brochure

Order Brochure Online, External Link

Download Adobe Acrobat Reader to view PDF files located on this site.

If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.

Coronavirus Scams
- Coronavirus Scams – Part 1 (FTC)
  Get tips on avoiding Coronavirus scams.
  
  Español Coronavirus: Los estafadores siguen los titulares
- Coronavirus Scams – Part 2 (FTC)
  Learn about the types of scams related to the Coronavirus and find out what to do.
  
  Español Las estafas relacionadas con el coronavirus
- COVID-19 Consumer Warnings and Safety Tips (FCC)
  Learn about the tactics used by text and robocall scammers and how to protect your personal information.
  
  Español Advertencias y consejos de seguridad para consumidores

Identity Theft
- A Bank Customer's Guide to Cybersecurity (FDIC)
  Learn strategies for preventing online fraud and theft.
- Identity Theft (FTC)
  One stop national resource to learn about the crime of identity theft.
  
  Español Robo de identidad
- OnGuard Online - Your Safety Net (FTC)
  Practical tips from the federal government and the technology industry to help you be on guard about protecting your personal information.
  
  Español Alerta en línea
- Report Identity Theft and Get a Recovery Plan (FTC)
  Learn how to report and recover from identity theft.
  
  Español Reportar el robo de identidad y obtener un plan de recuperación

Frauds and Scams
- Banking Tips for Small Businesses: A Checklist for Entrepreneurs (FDIC)
  Simple strategies designed to help you get the most from banking relationships and avoid frauds or scams.
- Consumer Scam Alert: Do Not Use Federal Reserve Routing Account Numbers to Pay Bills
  Get information about a recent scam where consumers are asked to use the Federal Reserve's routing numbers and their Social Security numbers to pay bills.
- Fraud and Scam Warnings
  Information and a list of the warnings posted by the Federal Reserve System and other authorities, including about fraud using the Federal Reserve's name.
- Frauds Target Small Businesses: Don't Be a Victim (FDIC)
  Protect yourself from common scams.
- Grant Scams and Fraud
  Learn how to tell whether an offer for a government grant is a scam.
- Homeowners Beware of Questionable Solicitations
  Don't be a victim of the latest consumer scam. Beware if you get an advertisement for a Community Reinvestment Act program loan endorsed by the Federal Reserve.
- How Can I Verify Whether or Not a Debt Collector is Legitimate? (CFPB)
  Learn how to spot a debt collection scam.
- How to Avoid Imposters (FTC)
  Watch four videos to help you recognize scammers and imposters – persons who pretend to be someone you trust and who try to convince you to send them money.
  
  Español Cómo evitar a los impostores
- How to Avoid Investment Scams That Target Groups (SEC)
  Discusses scams directed at members of certain groups (i.e. the elderly, religious groups) and tells you what to do if you are a victim.
- Government Imposter Scams (FTC)
  Find out how to identity a government imposter and learn of the dangers of sending money to a stranger.
  
  Español Estafas de impostores del gobierno
- Income Scams (FTC)
  Learn the signs of an income scam and find advice to avoid falling for a scam.
  
  Español Las estafas de ingresos
- Loan Modification Scam Alert
  Facts you should know about loan modification scams, including descriptions of some of the most common scams to avoid and instructions for reporting scams you or someone you know may be victim to.
  
  Español Alerta: Fraude a la modificación de préstamo
- Money Smart for Older Adults: Prevent Financial Exploitation (CFPB/FDIC)
  Get information on how to protect older individuals from financial scams.
  
  Español Money Smart para Adultos Mayores: Prevenir la explotación financiera

Last updated: 08/14/2019