Consumer Alert
Fraudulent cashier's checks are on the rise. Do you know how to spot a fake check? Visit the FDIC's website for tips and tricks to help keep you from falling victim to a scam.
Are you experiencing issues with accessing funds in your account or find that your account has suddenly closed? We advise you to file a complaint to have your concerns addressed as quickly as possible. You may do so by navigating to our File a Complaint page to submit your information online or print out a complaint form and fax it to the Federal Reserve Consumer Help Center at (877) 888-2520. If you have questions regarding whether your funds are covered by deposit insurance, you may click here to find helpful information on the FDIC’s website.
Financial technology (fintech) has changed the landscape of traditional banking. Click here to learn more about how fintech has impacted accounts and services offered by banks and non-bank companies.
File A Complaint
Not sure where to start? Learn about how to file a complaint about a bank.
Find An Answer
Do you have a specific question? Browse these categories to find answers to frequently asked questions.
Contact Us
Contact a Federal Reserve customer service representative today.
Federal Reserve Consumer Help
Fax: (877) 888-2520
Phone: (888) 851-1920
TTY: 7-1-1 (via a relay service)
Mail: PO Box 1200
Minneapolis, MN 55480