What is the impact of the Consumer Financial Protection Bureau?
On July 21, 2011, the Consumer Financial Protection Bureau (the Bureau) took over responsibility for handling certain consumer complaints against the nation's largest financial institutions. To learn more about the Bureau and its responsibilities, click here.
Federal Reserve Consumer Help will continue to help consumers find and connect with the proper federal regulator for the banks or financial institutions they have complaints about. You may also use the FDIC's tool BankFind to find your bank's regulator and file your complaint directly with it. Doing so may shorten your complaint's processing time. If you need assistance with filing a complaint, please contact us.