Consumer Alert
*NEW* Are you experiencing issues with accessing funds in your account? We advise you to file a complaint to have your concerns addressed as quickly as possible. You may do so by navigating to our File a Complaint page to submit your information online or print out a complaint form and fax it to the Federal Reserve Consumer Help Center at (877) 888-2520.
Scammers posing as Federal Reserve employees are delivering phishing emails to consumers and banks regarding restricted FedLine profiles and Federal Reserve Consumer Help (FRCH) complaint processes. The Federal Reserve will never email consumers or banks about unsolicited services. Please refrain from clicking on links or opening attachments in emails from unknown people and entities. Visit our services website to learn more about FedLine Solutions. You may visit our complaints portal to file a complaint online.
FedNow is live! Click here to learn more about a Federal Reserve service that allows financial institutions to get money to its customers faster.
File A Complaint
Not sure where to start? Learn about how to file a complaint about a bank.
Find An Answer
Do you have a specific question? Browse these categories to find answers to frequently asked questions.
Contact Us
Contact a Federal Reserve customer service representative today.
Federal Reserve Consumer Help
Fax: (877) 888-2520
Phone: (888) 851-1920
TTY: 7-1-1 (via a relay service)
Mail: PO Box 1200
Minneapolis, MN 55480
